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Breathe...
and take control
of the situation...

Travel can be exciting, but sometimes unexpected events can happen. Be prepared with this useful information to stay calm and take control:

Call 123

Emergencies

- Police, Transit, Fire or Ambulance -

What to Do in Case of Robbery, Assault, or Physical Aggression?

During the Incident:

  1. Stay calm and assess the situation. Do not panic, as this could make the situation worse. Instead, focus on gathering information about the perpetrator and the surroundings.
  1. Do not resist. If the attacker is armed or threatening violence, do not try to fight back. Your safety is the top priority.
  1. Observe the attacker. If possible, try to memorize details about the attacker’s appearance, clothing, and direction of escape. This information can be crucial in helping the police identify and apprehend the perpetrator.
  1. Call the police immediately. Once the attacker has left the scene, contact the police as soon as possible. Provide a detailed description of the incident and the attacker, including any identifying information you may have observed.
  1. Seek medical attention if necessary. If you have been injured during the incident, seek medical attention immediately.

After the Incident:

  1. Do not touch anything. It is important to preserve the crime scene by avoiding touching or disturbing anything. This will allow the police to collect evidence and conduct a thorough investigation.
  1. Report the incident to your insurance company. If you have been robbed or lost valuable items, contact your insurance company to file a claim.
  1. Take steps to protect yourself in the future. Consider implementing additional security measures at your home or hotel, such as installing security cameras or alarm systems. Additionally, you may want to consider taking self-defense classes to learn how to protect yourself in case of a future attack.

Tips for Avoiding Robbery, Assault, or Physical Aggression:

* Be aware of your surroundings and trust your instincts. If something feels wrong, it probably is.

* Avoid walking alone in poorly lit or deserted areas.

* Do not carry large amounts of cash or valuables with you.

* Keep your belongings close to your body and out of sight.

* Be vigilant and report any suspicious activity to the police.

By following these guidelines and taking proactive measures, you can significantly reduce your risk of becoming a victim of crime while visiting Medellín.

Remember: Your safety is your responsibility. If you experience a robbery, assault, or physical aggression, do not hesitate to contact the police and seek assistance.

What to Do if You Are Involved in a Traffic Accident?

1. Stay calm, check for injuries and call for emergency medical assistance if necessary. Only if there is no injuries or immediate danger, move your vehicle to a safe location out of traffic.

 2. Exchange information with the other driver(s) involved. This information should include:

 * Your name and contact information.

* Your driver’s license number and insurance information.

* The make, model, and license plate number of your vehicle.

* The name and contact information of the other driver(s) involved.

* The make, model, and license plate number of the other vehicle(s) involved.

 3. Take pictures of the damage to your vehicle and the scene of the accident. This documentation can be helpful if you need to file an insurance claim or take legal action.

 4. Report the accident to the police. This will create an official record of the accident and may be helpful if you need to file an insurance claim or take legal action.

 5. Contact your insurance company, as soon as possible. Your insurance company will be able to help you file a claim and get your vehicle repaired.

 Additional tips:

 * If you are injured in a traffic accident, seek medical attention immediately.

* Do not admit fault for the accident.

* Do not sign any documents without first consulting with the insurance company’s attorney.

* If you have any questions about your rights or responsibilities after a traffic accident, consult with your attorney.

 By following these tips, you can help ensure your safety and protect your rights after a traffic accident in Medellín.

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